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Welcome to Renervate Help.
Get help with Audacast, TrendNation, Kenosha Informed, and more.
Get help with Audacast, TrendNation, Kenosha Informed, and more.
Forums
Forums have been discontinued. For community help, please refer to websites in the likes of Reddit, Quora, etc.
Error codes
Found a code (that usually consists of 3 or more numbers) that you've never seen before? Error codes displays the error codes we've used and displays what that code means. You can use that for support.
FAQ's
See the questions that's already been answered frequently by other people. If you find your question, select it, and you can get your reason and solution.
Contact Renervate
If all else fails, then you can contact Renervate directly by a variety of different methods. Social media, live chat, and more.
Other error codes
ERROR 404
Description: Page not found
Solution: Try searching for what you're trying to get to, or go to Renervate Help to get a solution.
Solution: Try searching for what you're trying to get to, or go to Renervate Help to get a solution.
Audacast
Can I download Podcasts with Audacast?
At the time, no. Audacast does not allow for podcast downloads, but we're working to bring this feature in the future.
How can I PUBLISH my podcast?
Simple! Check out our Audacast Creators page where you can either upload, or manage your Audacast podcasts by clicking here.
What devices can I listen to Audacast with?
For this launch of a product, we're going all out. Chances are high that you'll be able to listen to Audacast on all of your devices. Check the list of supported devices here.
WHEN IS AUDACAST GOING TO BE LAUNCHING?
Renervate has taken the necessary step to temporarily delay the launch of Audacast until further notice. See more here >
EmojiNow
Which version of Unicode is included in which versions of EmojiNow?
To properly identify each EmojiNow version, see the version list below:
EmojiNow v8: based on Unicode 14.0
EmojiNow v6: based on Unicode 12.0
EmojiNow v8: based on Unicode 14.0
EmojiNow v6: based on Unicode 12.0
Renervate
What ever happened to Renervate accounts? Was mine affected?
Renervate Accounts is currently under testing for a certain group of people, and is under the works. And no, your account was not affected. Your information is stored in our secure server. When it does come back, you can sign in like you normally could.
If you'd let to have your account removed, contact us directly above by selecting the Contact Renervate tab.
If you'd let to have your account removed, contact us directly above by selecting the Contact Renervate tab.
I'm having a problem accessing a service. Is it just me?
We've implemented a System Status page that lists all services' statuses. If you want to see if it's just you, select this link to find out.
HOW DO I ACCESS DEVELOPER RESOURCES?
For things such as a Renervate product font, a badge kit for a Renervate product, or anything else, check Renervate Developers. It's located at the bottom of the Discover & More page.
Renervate Help
How do I access the Help Forums feature?
Due to unresolved technical issues and low demand, we've made the decision to discontinue forums on Renervate Help. You can still use websites in the likes of Reddit, Quora, or other similar social Q&A sites.
Songplay
I'm having issues using Songplay and Songplay Radio. Why is that?
Songplay has been experiencing issues with its services. With Songplay being ad-free and free of charge, comes its issues. We work hard to keep Songplay running 24/7 so you can keep streaming without limits.
If the music player isn't loading, check the More Options tab on any Songplay music player.
If it shows that Songplay is up and running, it could be your internet connection. If your connection is running fine, head to the Contact Renervate tab above.
If the music player isn't loading, check the More Options tab on any Songplay music player.
If it shows that Songplay is up and running, it could be your internet connection. If your connection is running fine, head to the Contact Renervate tab above.
How do I save songs?
We don't have such a feature without Renervate Account. When we roll Renervate Account out to the public once again, you'll be able to save your songs on Songplay as your Renervate Account will be tied with all Centic and Renervate services at Renervate.
Can I download music?
Only with Songplay Lists. With Songplay Radio and Radio Stations, this ability is not possible.
To save a song with Songplay Lists, right click (or press and hold) and select the option to download a song.
To save a song with Songplay Lists, right click (or press and hold) and select the option to download a song.
HOW CAN I PUBLISH MUSIC ON SONGPLAY?
Sign up is easy with Songplay! There's 2 ways you can get there.
Via Songplay: go to Songplay > LISTEN NOW > More options > SONGPLAY FOR CREATORS
Via Renervate Developers (located at the bottom of the Discover & More page): Songplay > SONGPLAY FOR CREATORS
Afterwards, simply follow the steps towards a better streaming experience for your listeners.
Via Songplay: go to Songplay > LISTEN NOW > More options > SONGPLAY FOR CREATORS
Via Renervate Developers (located at the bottom of the Discover & More page): Songplay > SONGPLAY FOR CREATORS
Afterwards, simply follow the steps towards a better streaming experience for your listeners.
Email Us
Email our customer service, and we'll get back to you within 48 hours. Contact the CEO
*Selecting either of these options will open your default email app on your device. Want to work with Renervate, or would like to contact us for media inquiries? Contact our regular customer service email above and we'll get back to you as soon as possible.
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Start a Live Chat
Talk to us just as if you were texting a friend. But live. *You can also start a live chat by selecting the chat bubble below. |
Talk to Us on Social Media
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